Comments on: Microsoft Breaks Outlook (Again)

By: Jeff

Jeff — Mon, 06 Aug 2007 14:53:00 +0000

Things improves for a bit, now it seems worse then ever! It is taking forever to get things done.

By: Weblog

Weblog — Fri, 27 Jul 2007 07:48:42 +0000

Thanks for sharing this Nancy.

Yes, those fixes should work, but it is a real shame that we have to downgrade / circumvent our protection products to be able to use Outlook 2003 and earlier versions of Outlook.

The other fix is to use Outlook 2007, which uses Word as the rendering engine for emails, but then again you’ve got a whole new set of issues with that product!!!!

We’ve still to hear something/anything from Microsoft other than our contact recognising the problem and raising it on their bug tracking system.

By: Nancy

Nancy — Wed, 25 Jul 2007 20:31:56 +0000

For Spybot users, IE 7, Outlook 2003 and Spybot with Plug Ins for Outlook and Browser enabled seem to be the deadly combination here. We’ve found a few work arounds.
For outlook lag changeing the mail format from HTML to both plain and rich text worked for us- not jsut plain text.

This has worked for some people:
In Outlook go to Tools/Options/Security/Security Zones, change from “Restricted Sites” to “Internet”.

MS Outlook help says:
Quote:
Zone list box— Specify the zone you want to apply to HTML messages. Zones can warn you of potential dangers or can prevent scripts and other processes from running when you open HTML messages. To change the settings associated with each zone, click Zone Settings.

If the lag is in IE not Outlook, people are getting round this till Spybot/MS come up with a fix by simply disabling the BHO Plug-in.

Hope this helps some of you. We’re still looking for a real fix. Happy hunting to all!

By: Weblog

Weblog — Sat, 14 Jul 2007 11:28:43 +0000

Thanks everyone for all the comments.

We’re now setting customers up to use plain text for email composition. This seems to be the best solution as it keeps the important IE updates and allows them to run Outlook at full speed, albeit without all the nice formatting of RTF and HTML emails.

Hope that helps.

By: Loahan

Loahan — Sat, 14 Jul 2007 01:15:20 +0000

Changing to today as the OL2003 start, has just worked for me, I suppose the issue is still there in update, but OL is now usable. Thanks all for your help.

By: Fran

Fran — Mon, 25 Jun 2007 22:13:01 +0000

KB933566 caused the same slowdown as KB931768 to Outlook 2003 for me. Fix was to uninstall it. Now all ok.

By: Weblog

Weblog — Thu, 14 Jun 2007 06:26:35 +0000

Just tried an older system that has Windows XP Pro + MS Office 2003. When Outlook is configured to compose in HTML format the delay is still there. Turn it to RTF and the typed characters appear immediately. Doesn’t look like it has been fixed in all cases!

By: Weblog

Weblog — Wed, 13 Jun 2007 23:46:41 +0000

One of the June updates (KB933566) supercedes last month's update (KB931768), you know the one that screwed things up! Perhaps they've fixed the issue by chance or it has been fixed and their not letting on. Either way, I know we couldn't care less if it is fixed now!

Anyone else care to comment?

By: Jeff

Jeff — Wed, 13 Jun 2007 12:37:13 +0000

It appears the problem has been fixed. Can anyone confirm this?

By: Weblog

Weblog — Mon, 11 Jun 2007 01:28:49 +0000

The issue has been re-raised to the Microsoft Security Team. Hopefully, this will result in a thorough review and fix soon.

As already highlighted by Marcello, this post has the best option to workaround the issue:
http://aumha.net/viewtopic.php?p=151711&sid=f845855901cec57500a16418b97f0476#151711

Please keep the comments coming as the more problems reported, the more likely the fix will have greater focus.